Effective Date: 15 August 2026

15 August 2026

and shall remain in force until replaced by a subsequent version published by CCU APP.

3. Scope of this Privacy Policy

This Privacy Policy applies to all Users of CCU APP, including:

2. Platform Operator

India

Bong Ventures Private Limited

United Kingdom

OFFBEAT GLOBAL SUPPORT SYSTEM LTD

4. Our Privacy Principles

CCU APP is committed to protecting personal information through the following principles:

  • transparency
  • fairness
  • accountability
  • lawful processing
  • data minimisation
  • purpose limitation
  • storage limitation
  • integrity
  • confidentiality
  • security by design

privacy by design.

We process personal information only where we have an appropriate legal basis to do so.

1. Introduction

Welcome to CCU APP ("CCU APP", "Platform", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains how CCU APP collects, uses, stores, shares, protects and otherwise processes your personal information when you access or use:

  • the CCU APP mobile application
  • the Club Administration Web Portal

the official website located at https://theccuapp.com/; and

any related services, communications, software, technologies or applications provided by CCU APP.

This Privacy Policy should be read together with the CCU APP Terms & Conditions.

By creating an account, accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information in accordance with this Policy and applicable law.

2. Platform Operator

CCU APP is operated by:

India

Bong Ventures Private Limited

55/55/1 Chowringhee Road

1st Floor, Unit-11

Kolkata – 700071

West Bengal

India

United Kingdom

OFFBEAT GLOBAL SUPPORT SYSTEM LTD

Company Registration Number: 14279068

Registered & Operating Address:

C/O Mincoffs Solicitors LLP

5 Osborne Terrace

Jesmond

Newcastle Upon Tyne

NE2 1SQ

United Kingdom

Contact Information

Website

https://theccuapp.com/

Email

info@theccuapp.com/

3. Scope of this Privacy Policy

This Privacy Policy applies to all Users of CCU APP, including:

  • Individual Users
  • Club Members
  • Family Members
  • Club Administrators
  • Club Representatives

Visitors to the Website; and

Any other person interacting with the Platform.

This Policy applies regardless of whether you access the Platform from India, the United Kingdom or any other country.

5. Applicable Laws

Depending on your location and the nature of your interaction with the Platform, your personal information may be processed in accordance with applicable laws, including:

  • Digital Personal Data Protection Act, 2023 (India)
  • Information Technology Act, 2000 (where applicable)
  • UK General Data Protection Regulation (UK GDPR)
  • UK Data Protection Act 2018

other applicable privacy and data protection laws.

Nothing in this Privacy Policy limits any mandatory legal rights available under applicable law.

6. Information We Collect

The information collected depends on the services you use.

We may collect the following categories of information.

6.1 Account Information

When you register an account, we may collect:

  • Full Name
  • Email Address
  • Password (stored in encrypted or hashed form)
  • Email Verification Status
  • Account Identifier
  • User Role
  • Registration Date

Account Status.

6.2 Profile Information

You may choose to provide:

  • Profile Photograph
  • Date of Birth
  • Gender (where applicable)
  • Contact Number
  • Address
  • Emergency Contact Information
  • Family Member Details

Club Membership Information.

Providing optional information is voluntary unless required by a specific Club.

6.3 Club Information

For Club Administrators and authorised representatives, we may collect:

  • Club Name
  • Registration Number
  • Registration Certificate
  • Legal Documents
  • Authorised Representative Details
  • Office Bearer Information
  • Club Logo
  • Banking Information required for payment provider onboarding

Verification Documents.

6.4 Payment Information

CCU APP does not store complete debit card, credit card or bank account credentials.

Payments are securely processed through authorised third-party payment providers.

We may receive limited transaction information such as:

  • Transaction Reference Number
  • Payment Status
  • Payment Amount
  • Transaction Date
  • Membership or Event Reference

Payment Receipt Information.

Financial payment credentials are processed directly by Razorpay Marketplace or Stripe Connect, as applicable.

6.5 Identity Verification Information

Where required for Club verification or regulatory compliance, we may collect identity documents uploaded by authorised Club representatives.

Such documents are used solely for verification purposes and are handled with appropriate security measures.

6.6 Content Uploaded by Users

Users and Clubs may upload content including:

  • Profile Photos
  • Club Logos
  • Event Banners
  • Membership Documents
  • Identity Proofs
  • Notices
  • Images

Other documents supported by the Platform.

Ownership of uploaded content remains with the User or Club, subject to the licence granted under the Terms & Conditions.

6.7 Communications

When you contact us, we may collect:

  • Email correspondence
  • Support requests
  • Complaint details
  • Feedback
  • Suggestions

Communication history.

6.8 Device and Technical Information

To operate and secure the Platform, we may automatically collect technical information including:

  • Device Type
  • Operating System
  • Application Version
  • Language Settings
  • Device Identifier (where permitted)
  • IP Address
  • Login Date and Time
  • Crash Logs

Diagnostic Information.

We do not intentionally collect unnecessary technical information.

7. Information We Do Not Intentionally Collect

CCU APP does not intentionally collect or process:

  • biometric identifiers
  • health records
  • medical information
  • political opinions
  • religious beliefs
  • caste information
  • racial or ethnic origin
  • sexual orientation
  • criminal history

unless specifically required by applicable law or voluntarily provided by a User for a legitimate purpose authorised by the relevant Club.

Users should avoid uploading unnecessary sensitive personal information through the Platform.

8. Children's Privacy

CCU APP supports Family Membership features offered by participating Clubs.

Children may only be associated with a Club through a parent, guardian or authorised adult where permitted by the relevant Club.

Children under the age required by applicable law are not permitted to independently create an account unless legally permitted and supported by the Platform.

Parents, guardians and primary account holders are responsible for information submitted regarding children.

Where we become aware that personal information has been collected in violation of applicable law, we will take reasonable steps to remove or restrict such information.

9. Accuracy of Information

Users are responsible for ensuring that all personal information provided to CCU APP remains accurate, complete and up to date.

Failure to maintain accurate information may affect:

  • account verification
  • membership services
  • payment processing
  • Club administration
  • communication delivery

Platform functionality.

CCU APP may request updated information where reasonably necessary.

10. Why We Process Your Personal Information

CCU APP processes personal information only where necessary to operate, maintain, improve and secure the Platform.

Depending on your use of the Platform, we may process your information to:

  • create and manage your account
  • verify your identity
  • authenticate your email address
  • provide membership services
  • facilitate Club administration
  • verify Clubs and authorised representatives
  • process membership applications
  • manage family memberships
  • enable event registrations
  • facilitate sponsorship programmes
  • facilitate donations
  • generate payment acknowledgements
  • communicate important updates
  • respond to support requests
  • improve Platform performance
  • maintain security
  • detect fraud
  • investigate misuse
  • comply with legal obligations

protect the rights of Users, Clubs and CCU APP.

We will not process your personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted by applicable law.

11. Legal Basis for Processing

CCU APP processes personal information only where an appropriate legal basis exists.

Depending on your location and applicable law, our legal basis may include:

  • your consent
  • performance of a contract
  • compliance with legal obligations
  • protection of legitimate interests
  • protection of vital interests where applicable

other lawful grounds recognised under applicable legislation.

Where processing relies upon your consent, you may withdraw that consent at any time, subject to legal and contractual limitations.

Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.

11.1 Users Located in India

Where the Digital Personal Data Protection Act, 2023 applies, CCU APP processes personal data for lawful purposes including:

  • providing requested services
  • fulfilling contractual obligations
  • complying with applicable law
  • protecting Platform security
  • preventing fraud
  • responding to User requests

other legitimate purposes permitted by law.

11.2 Users Located in the United Kingdom

Where UK GDPR applies, CCU APP processes personal information on one or more of the following lawful bases:

  • consent
  • contractual necessity
  • legal obligation
  • legitimate interests

protection of vital interests.

12. How We Use Your Information

We use personal information for a variety of operational purposes.

These include:

Account Management

  • creating user accounts
  • authenticating users
  • verifying email addresses
  • managing passwords

enabling secure login.

Membership Services

  • processing membership applications
  • managing renewals
  • supporting family memberships
  • maintaining member directories

facilitating member communications.

Club Administration

  • verifying Clubs
  • reviewing submitted documents
  • enabling administrative features
  • maintaining organisational records

supporting Club operations.

Event Management

  • processing registrations
  • generating attendee records
  • communicating event updates

managing participant information.

Payment Facilitation

Although CCU APP does not collect payment proceeds belonging to Clubs, limited payment-related information may be processed for purposes including:

  • displaying payment status
  • generating payment acknowledgements
  • transaction reconciliation
  • customer support
  • fraud prevention
  • dispute investigation

financial audit where required.

Customer Support

We use information to:

  • respond to enquiries
  • investigate issues
  • resolve complaints
  • improve user experience

communicate important service updates.

Platform Security

Information may be processed to:

  • detect fraudulent activity
  • identify security threats
  • investigate abuse
  • protect Users
  • maintain Platform integrity

preventunauthorised access.

Legal Compliance

Information may be processed where reasonably necessary to:

  • comply with legal obligations
  • respond to lawful requests
  • cooperate with regulatory authorities
  • enforce our legal rights

defend legal claims.

13. Email Communications

CCU APP may send emails relating to:

  • account verification
  • email OTP authentication
  • password reset
  • membership notifications
  • payment confirmations
  • event reminders
  • security alerts
  • policy updates
  • important service announcements

customer support.

Users cannot opt out of essential service communications necessary for operation of their account.

Promotional communications, where introduced in future, will include appropriate opt-out options where required by applicable law.

14. Push Notifications

The Platform currently uses Firebase Cloud Messaging (FCM) to deliver push notifications.

Notifications may include:

  • membership updates
  • event reminders
  • payment confirmations
  • administrative announcements
  • security notifications

important Platform updates.

Users may disable push notifications through their device settings; however, doing so may limit certain Platform functionality.

15. Payment Processing

Payments made through CCU APP are processed by independent third-party payment providers.

Currently supported providers include:

India

Razorpay Marketplace

United Kingdom

Stripe Connect

CCU APP does not receive or store complete payment card information.

Payment credentials are processed directly by the relevant payment provider in accordance with their own privacy policies and security standards.

CCU APP receives only the limited transaction information necessary to:

  • display payment status
  • generate payment receipts
  • assist with support enquiries
  • investigate transaction issues

maintain transaction records.

16. Club Verification

To maintain the integrity of the Platform, Clubs are required to undergo a verification process.

Verification may require collection of information including:

  • registration certificates
  • incorporation documents
  • constitutional documents
  • authorised representative details
  • identity verification documents
  • bank verification information

payment provider onboarding information.

Verification information is used solely to determine eligibility for Platform access and payment functionality.

CCU APP may retain verification records for audit, regulatory compliance and fraud prevention purposes.

17. Artificial Intelligence

At the Effective Date of this Privacy Policy, AI-powered services are not generally available to Users.

Future releases may introduce AI-powered assistance to improve user experience.

Where AI services are introduced, CCU APP may process limited user interactions for purposes including:

  • answering questions
  • providing navigation assistance
  • recommending Platform features
  • improving service quality

enhancing AI performance.

Where legally required, Users will be provided with appropriate notices before AI processing is expanded.

18. Analytics

At the Effective Date, advanced analytics services are not generally enabled.

CCU APP may introduce analytics tools in future to better understand:

  • Platform performance
  • feature usage
  • application stability
  • user engagement

service improvements.

Where analytics involve personal information, such processing shall be carried out in accordance with applicable law.

Where required, appropriate consent mechanisms will be implemented.

19. Cookies and Similar Technologies

The Website and Club Administration Portal may use cookies and similar technologies for purposes including:

  • maintaining user sessions
  • improving security
  • remembering preferences
  • enhancing usability
  • analysing performance

improving functionality.

Users may manage cookie preferences through their browser settings.

Disabling certain cookies may affect Platform functionality.

A separate Cookie Policy may be introduced in future where required by applicable law.

20. Automated Decision-Making

CCU APP does not currently make decisions that produce legal or similarly significant effects based solely on automated processing.

Certain automated processes may be used for:

  • spam detection
  • fraud prevention
  • account security
  • email verification

technical monitoring.

Where automated decision-making subject to applicable law is introduced in future, appropriate safeguards shall be implemented in accordance with legal requirements.

21. Disclosure of Personal Information

CCU APP values your privacy and does not sell, rent or trade your personal information to third parties for their independent marketing purposes.

We may disclose personal information only in the circumstances described in this Privacy Policy.

22. Sharing Information with Clubs

As CCU APP is a platform that connects Users with participating Clubs, certain information may be shared with the Club that you choose to join or interact with.

Depending on the services used, a Club may receive information including:

  • Full Name
  • Email Address
  • Membership Status
  • Membership Number
  • Family Membership Details
  • Event Registration Information
  • Payment Status
  • Donation Information
  • Sponsorship Information
  • Profile Photograph

Documents voluntarily submitted for Club purposes.

Each Club acts as an independent organisation and is responsible for protecting the information it receives through the Platform.

CCU APP is not responsible for a Club's independent processing of personal information after it has been lawfully shared for membership administration or other authorised purposes.

23. Sharing Information with Service Providers

CCU APP may engage trusted third-party service providers to support operation of the Platform.

These providers may process information only to the extent reasonably necessary to perform services on our behalf.

Current or future service providers may include:

  • cloud hosting providers
  • payment service providers
  • email delivery services
  • push notification services
  • authentication providers
  • infrastructure monitoring providers
  • cybersecurity providers
  • analytics providers
  • customer support providers

document storage providers.

Such providers are contractually or legally required to protect personal information using appropriate security measures.

24. Payment Service Providers

Payments are processed independently through authorised payment providers.

Currently supported providers include:

India

Razorpay Marketplace

United Kingdom

Stripe Connect

When a payment is initiated, relevant payment information is transmitted securely to the applicable payment provider.

The processing of payment information is governed by the privacy policies and terms of the respective payment provider.

CCU APP does not control the privacy practices of independent payment providers.

Users are encouraged to review the privacy policies of the applicable payment provider before completing transactions.

25. Legal and Regulatory Disclosure

CCU APP may disclose personal information where disclosure is reasonably necessary to:

  • comply with applicable law
  • comply with a court order
  • respond to lawful governmental requests
  • cooperate with regulatory authorities
  • investigate fraud
  • investigate cyber security incidents
  • enforce these Terms
  • protect Users
  • protect Clubs
  • protect public safety

establish or defend legal claims.

Such disclosures shall be limited to the information reasonably required for the relevant purpose.

26. Business Transfers

If CCU APP undergoes:

  • merger
  • acquisition
  • restructuring
  • corporate reorganisation
  • sale of assets
  • investment transaction
  • insolvency proceedings

personal information may be transferred to the successor organisation, provided that appropriate safeguards are maintained and applicable laws are complied with.

The successor organisation shall continue to protect personal information in accordance with this Privacy Policy or a substantially equivalent privacy framework.

27. International Data Transfers

CCU APP primarily stores Platform information using cloud infrastructure located in India.

As our services evolve, information may be processed or stored in additional jurisdictions where necessary for:

  • cloud infrastructure
  • disaster recovery
  • customer support
  • payment services
  • cybersecurity
  • analytics

business continuity.

Where personal information is transferred internationally, CCU APP shall implement appropriate safeguards required under applicable law.

28. Data Security

Protecting personal information is a core priority for CCU APP.

We implement reasonable administrative, technical and organisational safeguards designed to protect information against:

  • unauthorised access
  • accidental disclosure
  • unlawful processing
  • alteration
  • destruction
  • loss

misuse.

Security measures may include:

  • encrypted communications
  • password hashing
  • email verification
  • role-based access control
  • secure cloud infrastructure
  • firewall protection
  • activity logging
  • periodic backups
  • security monitoring
  • vulnerability management

software updates.

Although we employ reasonable safeguards, no electronic system can be guaranteed to be completely secure.

Users acknowledge the inherent risks associated with internet-based services.

29. Data Retention

CCU APP retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may vary depending on:

  • account activity
  • legal obligations
  • taxation requirements
  • financial records
  • fraud prevention
  • security investigations
  • dispute resolution

contractual obligations.

Information that is no longer required will be securely deleted, anonymised or archived in accordance with applicable law.

30. Account Deletion and Data Removal

Users may request deletion of their account at any time.

Following successful verification of the request:

  • the account may be deactivated
  • access to Platform services shall cease

personal information shall be scheduled for deletion.

Certain records may continue to be retained for up to 90 days, or longer where retention is necessary for:

  • legal compliance
  • regulatory obligations
  • fraud prevention
  • financial auditing
  • dispute resolution
  • cyber security investigations

enforcement of legal rights.

Deletion of an account does not automatically remove information that a Club is legally required to retain under applicable law.

31. Your Privacy Rights

CCU APP respects your privacy rights and is committed to providing reasonable mechanisms for exercising those rights, subject to applicable law.

Depending on your location and applicable legislation, you may have the right to:

  • access your personal information
  • update inaccurate information
  • correct incomplete information
  • request deletion of personal information
  • request restriction of processing
  • withdraw consent where processing is based on consent
  • object to certain types of processing where permitted by law
  • request a copy of your personal information, where applicable

lodge a complaint with an appropriate supervisory authority.

These rights are subject to applicable legal limitations and verification requirements.

31.1 Access to Your Information

You may request confirmation regarding whether CCU APP processes your personal information.

Where permitted by law, you may also request access to the personal information associated with your account.

To protect your privacy, CCU APP may require identity verification before providing such information.

31.2 Correction of Information

Users are responsible for maintaining accurate information within their accounts.

Where certain information cannot be modified directly through the Platform, Users may contact CCU APP to request reasonable corrections.

CCU APP may require supporting documentation before making certain changes.

31.3 Withdrawal of Consent

Where processing is based upon your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect:

  • processing already completed
  • processing required by law
  • processing necessary to perform contractual obligations

processing required to establish, exercise or defend legal claims.

Withdrawal of consent may affect the availability of certain Platform features.

32. Marketing Communications

At the Effective Date of this Privacy Policy, CCU APP primarily sends service-related communications.

If promotional communications are introduced in the future, Users will have the opportunity to unsubscribe or manage their communication preferences where required by applicable law.

Essential communications relating to:

  • account security
  • verification
  • payments
  • membership
  • legal notices
  • policy updates
  • operational announcements

may continue to be sent regardless of marketing preferences where necessary for the operation of the Platform.

33. Data Breach Response

CCU APP maintains procedures designed to detect, investigate and respond to suspected security incidents involving personal information.

Where a personal data breach occurs, CCU APP will take reasonable steps to:

  • investigate the incident
  • contain the impact
  • restore affected systems where appropriate
  • notify relevant authorities where required by applicable law

notify affected Users where legally required and where the breach is likely to result in a significant risk to their rights or freedoms.

The timing and method of notification shall depend upon applicable legal requirements and the nature of the incident.

34. Responsibilities of Clubs

Each participating Club operates independently and is responsible for the personal information it collects, receives or processes through the Platform.

Accordingly, every Club is responsible for:

  • complying with applicable privacy laws
  • protecting member information
  • limiting access to authorised personnel
  • maintaining appropriate security measures
  • responding to member enquiries relating to Club-held information

complying with applicable record retention requirements.

CCU APP is not responsible for a Club's independent processing of personal information outside the scope of the services provided through the Platform.

35. Third-Party Websites and Services

The Platform may contain links to third-party websites, applications or online services.

These services operate independently from CCU APP.

We do not control and are not responsible for:

  • their privacy practices
  • their security measures
  • their content
  • their availability

their terms and conditions.

Users should review the privacy policies of third-party services before providing personal information.

36. Changes to this Privacy Policy

CCU APP may update this Privacy Policy from time to time to reflect:

  • changes in law
  • regulatory requirements
  • technological developments
  • new Platform features
  • security improvements
  • operational changes

expansion into new jurisdictions.

Where changes materially affect the way personal information is processed, reasonable efforts will be made to notify Users through:

  • the Platform
  • email
  • push notifications

the official website; or

other appropriate electronic communications.

The updated Privacy Policy shall become effective from the date specified within the revised version.

Continued use of the Platform after the effective date constitutes acceptance of the updated Privacy Policy.

37. Cross-Border Privacy Compliance

CCU APP is designed for use by Clubs and Users primarily located in India and the United Kingdom.

Where personal information is processed across national borders, CCU APP shall take reasonable steps to ensure that such processing complies with applicable data protection legislation.

Where required by law, appropriate contractual, technical or organisational safeguards shall be implemented before transferring personal information internationally.

38. Retention of Verification Records

To maintain Platform integrity and comply with payment provider requirements, CCU APP may retain verification records relating to Clubs, authorised representatives and payment onboarding.

Such records may include:

  • registration certificates
  • incorporation documents
  • verification approvals
  • payment provider onboarding confirmations

correspondence relating to verification.

These records are retained only for legitimate business, regulatory, audit and fraud prevention purposes.

39. Governing Law

This Privacy Policy shall be governed by the laws of India, except where mandatory privacy legislation in another jurisdiction grants additional rights that cannot legally be excluded.

For Users located in the United Kingdom, processing of personal information shall additionally comply with the UK GDPR and the UK Data Protection Act 2018 where applicable.

Nothing contained in this Privacy Policy limits any statutory privacy rights available under applicable law.

40. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal information, please contact us:

Email

info@theccuapp.com

Website

https://theccuapp.com/

India

Bong Ventures Private Limited

55/55/1 Chowringhee Road

1st Floor, Unit-11

Kolkata – 700071

West Bengal

India

United Kingdom

OFFBEAT GLOBAL SUPPORT SYSTEM LTD

Company Registration Number: 14279068

Registered & Operating Address:

C/O Mincoffs Solicitors LLP

5 Osborne Terrace

Jesmond

Newcastle Upon Tyne

NE2 1SQ

United Kingdom

41. Grievance and Privacy Contact

Users may contact CCU APP regarding:

  • privacy concerns
  • requests relating to personal information
  • account deletion
  • correction requests
  • data protection enquiries

complaints regarding processing activities.

CCU APP may designate a Privacy Officer, Data Protection Contact or Grievance Officer where required by applicable law.

Updated contact details shall be published on the official website.

42. Effective Date

This Privacy Policy is effective from:

15 August 2026

and shall remain in force until replaced by a subsequent version published by CCU APP.

43. Relationship with the Terms & Conditions

This Privacy Policy forms an integral part of the CCU APP Terms & Conditions.

By using the Platform, Users acknowledge that both documents apply together.

Where there is any inconsistency between this Privacy Policy and the Terms & Conditions regarding the processing of personal information, this Privacy Policy shall prevail solely in relation to privacy and data protection matters. In all other respects, the Terms & Conditions shall continue to govern the use of the Platform.

44. Data Accuracy and User Responsibility

Users are responsible for ensuring that all information submitted through the Platform remains accurate, complete and up to date.

Users should promptly update any changes relating to:

  • name
  • email address
  • contact details
  • membership information
  • authorised representatives
  • Club information

verification documents.

CCU APP shall not be responsible for losses arising from inaccurate, incomplete or outdated information provided by Users or Clubs.

45. Data Minimisation

CCU APP follows the principle of collecting only the information reasonably necessary to provide its services.

We do not intentionally collect information that is unnecessary for:

  • account creation
  • membership administration
  • Club verification
  • payment facilitation
  • Platform security

legal compliance.

Users are requested not to upload unnecessary confidential or sensitive information unless specifically requested by the relevant Club or required by law.

46. Privacy by Design

CCU APP is committed to implementing privacy considerations throughout the design, development and operation of the Platform.

Where reasonably practicable, new features will be developed with consideration for:

  • data minimisation
  • secure processing
  • user transparency
  • access control
  • confidentiality
  • accountability

lawful processing.

Future Platform enhancements will continue to incorporate privacy and security principles.

47. Security Improvements

CCU APP continuously reviews and improves its security measures.

Such improvements may include:

  • stronger authentication methods
  • multi-factor authentication
  • enhanced encryption
  • infrastructure upgrades
  • cloud security improvements
  • security monitoring
  • threat detection
  • vulnerability management

disaster recovery enhancements.

Implementation of additional security measures may occur without prior notice where necessary to protect Users and the Platform.

48. Future Technologies

CCU APP continuously develops and enhances its technology platform.

Accordingly, future releases may introduce additional technologies including:

  • Artificial Intelligence
  • Machine Learning
  • Intelligent Search
  • Smart Recommendations
  • Predictive Analytics
  • Cloud Infrastructure Enhancements
  • API Integrations
  • Digital Identity Verification
  • Enhanced Authentication

Additional Communication Services.

Where such technologies involve additional processing of personal information beyond the scope described in this Privacy Policy, CCU APP shall update this Policy where required by applicable law.

49. Platform Improvements

To improve user experience, CCU APP may analyse Platform performance using aggregated, anonymised or de-identified information.

Such information does not identify individual Users and may be used for purposes including:

  • improving application performance
  • fixing software defects
  • enhancing user experience
  • developing new features
  • measuring Platform reliability
  • improving security

operational reporting.

Where personal information is used for analytics, such processing shall be carried out in accordance with applicable law and this Privacy Policy.

50. Records Required by Law

Nothing in this Privacy Policy requires CCU APP to delete information that must legally be retained.

Information may continue to be retained where required for:

  • taxation
  • financial reporting
  • anti-fraud measures
  • legal proceedings
  • law enforcement
  • regulatory investigations
  • audit requirements

contractual obligations.

Such retained information shall remain protected in accordance with applicable law.

51. Severability

If any provision of this Privacy Policy is held to be invalid, unlawful or unenforceable by a competent court or authority, that provision shall be modified or severed only to the extent necessary.

The remaining provisions shall remain fully valid and enforceable.

52. No Waiver

Failure by CCU APP to exercise or enforce any right under this Privacy Policy shall not constitute a waiver of that right.

Any waiver shall be effective only if made expressly in writing by an authorised representative of CCU APP.

53. Entire Privacy Policy

This Privacy Policy constitutes the complete privacy statement governing the collection, use, storage, sharing and protection of personal information by CCU APP.

This Privacy Policy should be read together with CCU APP’s Terms & Conditions and any other privacy-related notices or policies that may be published by CCU APP from time to time.

CCU APP may update or modify this Privacy Policy whenever required to reflect changes in its services, features, technology, or applicable legal requirements. Users will be informed of any material changes through appropriate communication channels.

54. Intellectual Property

This Privacy Policy forms part of the proprietary legal documentation of CCU APP.

Except where required by applicable law, no portion of this Privacy Policy may be reproduced, modified or commercially distributed without the prior written permission of CCU APP.

55. Acceptance of this Privacy Policy

By downloading, installing, accessing, registering for or using CCU APP, you acknowledge and agree that:

  • you have read this Privacy Policy
  • you understand how your personal information is processed
  • you consent to such processing where consent is the applicable legal basis
  • you understand your privacy rights

you agree to use the Platform in accordance with the Terms & Conditions and this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of the Platform and request closure of your account where appropriate.

Document Information

Document Title

CCU APP – Privacy Policy

Document Version

Launch Edition 2026.1

Effective Date

15 August 2026

Platform

CCU APP

Website

https://theccuapp.com/

Applicable Regions

India

United Kingdom

Official Contact Email

info@theccuapp.com

Copyright Notice

© 2026 CCU APP.

All rights reserved.

This Privacy Policy applies to all services provided through the CCU APP Platform unless replaced by a subsequent version published by CCU APP.

Final Declaration

CCU APP is committed to protecting the privacy, security and trust of its Users.

We continuously review our privacy practices to ensure they remain aligned with evolving technologies, industry standards and applicable legal requirements.

Our objective is to provide a secure, transparent and trustworthy digital platform for Clubs, their administrators and their members while respecting individual privacy rights and maintaining responsible data governance.

Thank you for trusting CCU APP.